Our 5 Stage COVID-19 Guide To Keep You Safe In 2022

COVID-19 Protocols For 2022

Our 5 Stage COVID-19 Guide To Keep You Safe In 2022

by | Jan 7, 2022 | Patient Resources

At Pacific Hearing, Inc., our number one priority is to ensure the health and wellbeing of our patients; it’s important that our community, during the global crisis, continue to follow our easy 5 stage guide to protect yourself and the most vulnerable people in the local area.

Since the outbreak of COVID-19 and most recently the new Omicron variant, we at Pacific Hearing, Inc., have implemented a 5 stage procedure as a way of reassuring all visitors and to ensure that our patients and local population continue to live full, healthy, happy lives.

To stay up to date with the latest CDC government guidelines in your county, please use the CDC tool below.


Pacific Hearing, Inc., Our 5 Stage – Step by Step Guide.

Stage #1 – Hand Wash On Arrival

We’re positive that by now, everyone is carrying an army platoon supply worth of sanitizer; however, every one upon arrival at our centers must approach our check-in desk and use the hand sanitizer provided.

A quick squirt in the hands and a thorough rub in, and that’s it, your hands are sanitized.

Stage #2 – Health Check Prior To Arrival

All guests and patients are being asked to review our “safety criteria” before attending our premises. We must insist that you don’t attend if you are suffering from any of the following, a fever running at 100.4 or above, a cough, runny nose, or shortness of breath.

If, for instance, you find yourself suffering from any one of these ailments, we kindly insist you reschedule your appointment; contact us here, and someone will reply right away.

Our strict guidelines also insist that you reschedule your appointment if you have been in contact with anyone who has been diagnosed with Coronavirus, contact us for advice on how best to reschedule your appointment following that situation.

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Stage #3 – Thorough Cleaning Between Appointments

To reassure all visitors and patients, we have increased the time between each appointment, providing us with additional time to sanitize all surfaces thoroughly. This ensures that all patients are stepping into a sterile and safe environment.

From the patient’s chair, headphones, right down to pens, all our equipment will be thoroughly sterilized before each appointment.

At Pacific Hearing, Inc., your health and wellbeing will always be our number one priority.

Stage #4 – Tele Audiology Appointments

We understand that because of the current global crisis, our patients are looking at ways of minimizing any unnecessary risks to themselves or their families, and that’s why we’re happy to offer Tele Audiology appointments.

Through our exclusive service, patients can receive the same Pacific Hearing quality of care and attention, but from the comfort and safety of their own home.

Using easily accessible technology (smartphone, tablet, home computer, etc.), you can video connect with one of our expert staff, and we can make adjustments, offer care, and help remotely.

To arrange a Tele Audiology Appointment, contact us here.

Stage #5 – Call Us

If you need help, face any challenges, or require professional assistance during these challenging times, please call us before visiting, as it’s likely that our Audiology Assistant Walk-Ins appointments could be turned away, in accordance with our step by step guide.

However, our phone lines are always available, we are happy to take your call, and we aim to help you in every way we can.

The Pacific Hearing, Inc., phone number is (310) 909-0180.

Our opening hours are –

8 am – 5 pm – Monday to Thursday
8 am – 4 pm – Friday

To Our Patients

Caring for our patients’ health is our number one priority, and our step by step guide is to increase the safety of every patient and staff member in attendance at Pacific Hearing, Inc.

At Pacific Hearing, Inc., we are taking every precaution necessary and are following current Government guidelines to ensure the continued health of our patients, employees, and visitors. For that reason, all members of staff will be wearing PPE at all times.

As a result, we must insist that all visitors and patients wear masks before entering our center and respect social distancing guidelines when inside.

If you have any concerns regarding an upcoming appointment and would like to speak to one of our experts for your peace of mind, please click here and one of our friendly staff will be in touch shortly.

Stay safe, and we hope to hear from you soon.

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Gregory Frazer, PhD, AuD, CCC-A, ABA, NBC-HIS

Adjunct Professor UCSD/San Diego State U Audiology Program Adjunct Professor University of Pacific Audiology Program Adjunct Professor AT Still University Audiology Program Adjunct Professor Pacific University Audiology Program Dr. Gregory Frazer entered private practice Audiology and Hearing Aid Dispensing in 1982. For 14 years he owned and operated Hearing Care Associates, which had 23 offices and was one of the largest audiology private practices in the U.S. Dr. Frazer is a well-known clinician and teacher and was the first audiologist to obtain dual doctorates in Audiology, both a PhD. in Audiology as well as the new Clinical Doctorate of Audiology, the AuD. He is Board Certified by the American Speech-Language-Hearing Association, American Academy of Audiology, and the National Certification in Hearing Instrument Sciences. Dr. Frazer specializes in the evaluation and treatment of vertigo, dizziness, and hearing and balance disorders. Dr. Frazer is experienced in working with infants, children, and adults. He is semi-fluent in Spanish and Sign Language.

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