Insurance

Dr. Greg went above and beyond in caring for me. I had been a having hearing aid issue for over a year and consulted three other audiologists and no one could figure it out. Dr. Greg was smart to know the right solution and he solved everything for me! He was also patient and took his time in fixing my hearing aid adjustment so now I have no more ear pain! I cannot speak highly enough of how wonderful he is and how professional and friendly the staff is. I trust him with all my future hearing aid needs.

I had a wonderful experience from the front desk to Dr. Frazer and Dr. Voelker! They were all professionals, compassionate and took care of me as if I had been their patient for many years and it was my first time there! Thank you all so much for all that you do! There is no other group like yours!

The experience with the physician/doctor was great. Very friendly and thoughtful. The decor in the building is outdated and odd. Especially the waiting area for the visit - it’s like a maze to get to the check-in area and the whole environment is just off putting.

When you are a new patient, they text and email numerous times to be there 30 minutes early. Which I was. And then the front desk said sorry it’s actually not the case. That was disappointing since I had to hustle and get there and arrange my families schedule for that additional 30 minutes that wasn’t needed. Overall, the actual care from the physician was good. Everything else was disappointing.

Pacific Hearing was a great place to go to in order to get my hearing checked out. I was able to get tested right away, withou having to wait. The testing was pretty clear. At this point I am not ready for hearing aids, but I will keep that option open with Pacific when the time comes.

The support staff and the doctor were absolutely wonderful. Great service. The doctor explained each step of the process. She even gave me a little extra time to figure out how to deal with one test that was uncomfortable/difficult for me. WIN. I highly recommend Pacific Hearing. HIGHLY.

The whole experience top to bottom was fantastic. I was having an ear issue and needed to see an audiologist ASAP. Reached out on a Sunday heard back right away. Got an appointment the next day and even got to see an ENT based on my result. The professionals working the front desks were kind, efficient and helpful. Kudos to all involved!

Dr Julie Skille is a consummate and caring professional who is caring and patient, while always trying to find the best solution for any of my hearing aid issues. She is a pleasure to visit and deal with and I always come away in better shape!

Staff and doctors were very professional and flexible. I had a problem with the timing of the appointment and they were able to move things around and to provide excellent care and service.

I waited less than 5 minutes before I was escorted into the examination room by Dr Shalom. Thanks to her professionalism and kindness, I was completely at ease. She guided me through two options and gave me time to make a good choice about which hearing aids to purchase. I am very grateful to Dr. Shalom and the friendly people at the office.

I had a GREAT experience! Fantastic doctors, friendly and efficient staff. I had an emergency ear problem that included Vertigo. They made time to see me the next day. Dr. Pesce was very thorough and arranged for a hearing test the same day at another facility and then suggested that I come back to her office for treatment immediately following which I did. How many doctors in LA take care of your problem in one well orchestrated visit? I am very impressed and thankful.

I had a great experience at Pacific Hearing. The nurse was incredibly sweet and made me feel very safe throughout the appointment. She explained everything clearly before, during, and after each test, which helped me feel calm and well-informed. I really appreciated her gentle and professional approach.

I had some sudden decreased hearing in my right ear. Pacific Hearing, Inc was recommended, and I was able to schedule an appointment with Dr. Frazer very quickly. He examined my ears in multiple ways over about a 45 minute period, and then discussed his findings at length. I greatly appreciated the time he took to described and discuss what might be happening, the next steps for treatment, and what I can expect moving forward. I would certainly return to him again, if I ever have the need.

Left hearing aid stopped working. Call PH and spoke to Adam. He told me what he thought the problem was. I came in today and he checked out both hearing aids and he was right. The wire in one aid had disconnected. Very nice, efficient and quick visit and both HA's are working fine.

Dr Fraser, head of Pacific’s Hearing and Balance was amazing on all three visits I had with him. Extremly competent and knowledgeable he performed three separate tests on different testing days over a month period after I had ototoxicity and became deaf in one ear.
Eventually much of the hearing did come back. His professionalism and caring helped me through a difficult chapter in my life. I cannot recommend him high enough. He was wonderful.

We recently took our daughter (4yo) to this office for a hearing test, and I couldn't be more impressed. The entire experience was fantastic from start to finish. The doctors had an incredible bedside manner — they were warm, patient, and truly made our daughter feel at ease. What really stood out was how they turned the hearing test into a fun game for her, which helped her complete it with no stress or hesitation. It’s clear they genuinely care about their young patients and know how to connect with them. Highly recommend this office to any parents looking for a compassionate, kid-friendly environment!

Dr and associates were very knowledgeable. Testing was thorough although at one point while in a sound proof booth I could hear 2 people talking which may have impacted my test results. Overall the team was though and knowledgeable.

First Of All, Everyone In The Office Is So Nice And Friendly, I Felt Welcome From The First Day I Walked In The Office. I Didn’t Realize How Much My “Hearing” Had Declined Until The Tests Were Taken And My Hearing Aids Were On And I Was In A Whole New World! My Life Was So Much More Enjoyable And I Was More Comfortable When I Was Driving And Listening To Music And TV, l Was So Much More Allert. My Life Has Just Been So Much More Vibrant. I So Appreciate The Knowledge And Professionalism And Most Of All People In The Office And Dr. Sofia Krauss And Her Special Care. I Think Them All!

Kathy Harlan is WONDERFUL! Kind, patient and knowledgeable! She assisted me replacing my hearing aids due to the Palisades fire! 5 ⭐️ to Oticon too! 😁
BTW there is parking in the building and street parking too.

I've been so lucky to have Dr. Frazer for my audiologist. No nonsense, yet has a sense of humor and while with you you feel as if you are his only patient. Totally listens to you. Highly recommend.

I've been in twice for hearing tests and Dr. Medina has been the audiologist who's seen me. She has been extraordinarily communicative and taken extra time to get to the root of my hearing issues. She's very friendly and puts me at ease.

I recently had a fantastic office visit at Pacific Hearing. Dr. Shalom made the experience really comfortable. Besides being extremely knowledgeable, she was also very kind. Couldn’t ask for better qualities in someone that you trust your ...

Had a great visit with audiologist Kathleen. I've had hearing aids for years, hearing was "okay". She taught me that the end buds need to be pushed into the ear canal. Who knew? Not me. I hear so much better now. Thank you Kathleen!

Dr. Hohsfield is an incredible human. Not only is he knowledgeable and has excellent ‘bedside manner’/customer service. But he also is a critical thinker, he clearly cares about the well-being of his patients. So much of this kind of service/treatment is lost in today’s world of insurance challenges and multiple doctors visits, it’s so refreshing to meet someone like Dr. Hohsfield. I hope that you can duplicate him with every other doctor in your practice.

This was the absolute best experience! From the audiologist testing to meeting and being examined by Dr. Voelker! What a refreshing difference from most of my other doctors. This is one medical office I will look forward to seeing/hearing again! It felt very personalized and thorough, not like being on an assembly line. I wish all my medical visits were this pleasant!

Was referred here by my ENT to get tested for vertigo. Luckily there was a cancelation and I got in quickly. My nurse Tanya was INCREDIBLE. Did my hearing test then dizziness test and was so gentle, patient, professional, and overall amazing during the dizzy part which I was very effected by. Talked me through the procedure I needed to do to help alleviate my symptoms. So glad this place is here in case I have any other issues!!

Had a great visit with Kathy Harlan- audiologist. She was very skilled, easy to understand, patient, and kind.

quick and easy. Kathy Harlan knew exactly what to do to fix my hearing aids. Also gave me a complete hearing exam to update my hearing loss and adjust my hearing aids.

I have been a client of Pacific Hearing Inc, since 2005. They have the highest quality care for audiology and hearing. They do a complete examination and testing of your hearing needs.

Dr. Shalom is absolutely AMAZING!! She exudes professionalism, incredibly knowledgeable, super friendly and very welcoming!! Dr. Shalom takes time to address questions, explains/listens thoroughly, and examines with a soft touch. She truly enjoys her career because I can tell she loves helping her patients!! Thank you SOOOO MUCH for EVERYTHING!!

Dr Chester Griffiths is by far one of the most brilliant and passionate docs around. He is a miracle worker.

I just love Gregory Frazer, he is gentle knowledgeable and patient, I wish him on everybody.

So glad I discovered Pacific Hearing. On my 1st visit they warmly greeted me & treated me like a star I’m not! Excellent, excellent, excellent!

Such an incredible team of doctors to work with. They go above and beyond to provide amazing care and support to their patients. Thank you for all your help and all you do!! Your hard work and dedication to your patients doesn’t go unnoticed or unrecognized. You guys are awesome!

Very professional staff, especially Julie Skille, Au.D. Her technical expertise fit my "need to know" personality perfectly. I am so happy with my new hearing abilities. Looking forward to future meetings, conferences and social engagements.

The staff in the check in room is very welcoming and pleasant. The waiting room is large with many chairs available. The toilet has a heated seat! The wait was short. I liked the hearing test technician. She was patient and professional, explained things as we went, and answered ALL my questions. 🙂

I had intense vertigo again so my Ear, Nose, and Throat specialist sent me for a hearing and vertigo test. It was an amazing place with super professional staff that explained every step of the testing. Results came quickly.

I was seen by Dr. Frazer and Dr. Voelker. Great experience. Dr. Frazer was patient in answering my questions and has a good sense of humor. Dr. Voelker was attentive and requested additional tests to rule out certain things. Overall I had a great experience and recommend Pacific Hearing.

I went to get my hearing checked and was treated with so much love from the staff and Doctors! I don't think I've ever been treated so amazingly well from any doctors office, ever!! The staff is clearly treated well from their bosses!! I highly recommend choosing this office for any hearing issues!!! You won't be disappointed

I HAVE KNOWN PACIFIC HEARING FOR 20 YEARS. I HAVE ALWAYS ENJOYED THE BEST TREATMENT AND I AM HAPPY TO BE ABLE TO USE YOUR SERVICES AGAIN!

Sheila Shalom M.D. is the BEST. I was there to pick up my first set of hearing aids, and was very nervous. Her warmth, reassurance and professionalism put me right at ease. She walked me through each step, made sure I could put the hearing aids in myself and made me calm, and confident and taken care of. It's a beautiful office, very classy, again very reassuring. I look forward to my next appointment with Dr. Sheila. She is wonderful and so kind.

Dr Greg is an another level entirely. I could not recommend him more highly. He is extraordinarily well versed in his field. His clinical instinct is clear and precise. And his kind and caring nature is very apparent. I couldn’t be more delighted to have found him.

Dr. Sheila Shalom is definitely an audiologist you will feel comfortable with, AND she will give you the time you need to work out any hearing issues you might have. She's knowledgable, and you can tell she wants the best outcome for her patients. She has been incredibly patient and kind with my elderly mother and has gone the extra mile to get the best outcome for my mother's fairly severe hearing loss. Dr. Shalom has always been available to answer questions and give suggestions which has kept us coming back for the past few years now!

Pacific Hearing is my go-to professional audiology service, who have provided me with excellent hearing aids (Widex brand). Earlier today, I met with Dr. Krauss due to a hearing aid malfunction. She immediately welcomed me personally into the clinic, took my faulty hearing aid to the repair shop, and returned within five minutes. My hearing is restored!

Jake did an excellent job .....relieved my anxiety about the auditory testing....was highly professional in helping me through the test and fine job of reviewing the detailed results....administration was easy and helpful to deal with establishing the appointment etc... Dan Love

Pacific Hearing took care of me with a courteous and helpful staff, and two knowledgeable and friendly Doctors. My problem (vertigo) was accurately diagnosed and treated.

I was desperate and suffering from what seemed to be vertigo. Dr Frazer was awesome. He quickly diagnosed the vertigo, making me very comfortable that it was nothing worse. And then, almost miraculously, he cured me of the vertigo in minutes. The experience was really special and his warmth and caring made it so.

Dr. Frazer seamlessly jumped in for vacationing Dr. Sofiya Krause and was a wizard on the technology of tuning in my replacement hearing aid and in installing my app. He was quick,very pleasant and expert.

The audiologists at Pacific Hearing & Balance are really great! I credit them with keeping me able to participate in meetings and carry on conversations without difficulty due to the Lyric devices they fitted me with. If you have diminished hearing, see them!

Shelia Shalom is so awesome! From the time you walk in, she makes you feel so welcome with her sparkling personality and professional knowledge! I love going to the office and love meeting with her! Each time I leave the office, it’s exciting because I can hear so much better!!

I have been a patient for many years! The audiologist I see (Dr Julie Skille) is top-of-the-line, A++++!!! She knows her “stuff” but aside from her professional skills, she’s a warm, friendly person who puts you at ease!! I Highly recommend this clinic!!

I am very satisfied with customer service at Pacific Hearing. Everyone is so friendly and audiologist Julie Skille is an amazing doctor. She is very knowledgeable and caring for her patients. Very responsive to quick appointments and always with a smile. I am very grateful to her.

The experience at Pacific Ear is always exceptional. Quality providers, courteous and professional. Excellent experience always.

I simply can’t say enough about the amazing service and care that I have received from Dr. Frazier and staff. They have consistently gone above and beyond in handling my complex case. Their expertise is unmatched. This is the pinnacle audiology.

Dr. Gregory Fraser is the best. He knows his stuff. Help me more than I can express. Very good and kind man. Very grateful to him.

great service, really appreciate the support. got very good hearing aids, much better than before

Dr. Shalom is incredibly understanding, kind and knowledgable! We're so happy to have found such a great audiologist!

I saw Dr. Jacob Hohsfield today and received an extremely thorough exam for hearing and imbalance problems. I would highly recommend his care. He has a friendly, patient personality. KW

I was incredibly impressed with the doctor’s knowledge about all issues concerning hearing and balance. So glad I chose this facility.

Intake was friendly and efficient. I was particularly impressed by the professional manner (full explanation of testing and technology) and authentic engagement by my physician who took a persona interest.

Three years ago after my audiologist had moved out of state I had to find new place to maintain my hearing and hearing aids. And I should say switching to Pacific Hearing was a perfect choice. People at reception desk always very friendly and helpful. Special THANKS to my new audiologist Reggie Arevalo. He is super professional and very nice, patient person.

Greg Fraser and his assistant were very knowledgeable, explained the testing and took all the time I needed to help me become faimiliar with the hearing aid they recommended. I highly recommend them.

I had to get my 2-year son’s hearing tested and was sort of dreading it because I had no idea how they could get him to sit still long enough to complete the task. They did a wonderful job engaging his attention and were kind and gentle with him. I highly recommend Pacific Hearing!

always have a wonderful experience. Dr. Shalom is helpful and caring, and always listens to anything that may be bothering me. She has expertly adjusted my hearing aids to match my needs. The addition of the Zen mode, that features chimes playing gently in my ears, has gone on to greatly lessen my tinnitus. Something that was has been driving me crazy for a couple of years. Cannot recommend Pacific Hearing inc. enough.

Having dealt with a lot of medical issues lately it was refreshing to find a place where they treat you with care and expediency. I was able to get an appointment quickly, the service and testing was excellent. I really enjoyed the staff who was friendly and courteous.

"Can you hear me now?"

Increased volume. Projection. Okay, outdoor voice.

"CAN YOU HEAR ME NOW?"

"Huh? What?"

Over the last two years that's how hubby and I have been communicating. Surprised we're still married but he is rather cute.

Examination of his diminished hearing began with a referral from his primary care physician to see if the origin was simply "waxy yellow build-up". Yup, some but that removal did not significantly improve his hearing.

Next step definitive testing with audiologist, Rachel Abucasis, AuD. Test revealed severe hearing loss.

"So why can't we just order some of those newfangled hearing aids I saw on the internet and be done with it?"

"Because dear (by now I'm using the term lightly), they're a one size fits all."

"But they're cheap."

In outdoor voice, "BECAUSE YOU GET WHAT YOU PAY FOR!"

Hence, began a series of appointments (about four) to get both the right hearing aids as well as the personalized adjustments.

Long story short, final devices, not inexpensive, are working well. He can hear me now although not always what I say is what he wants to hear.

This save-our-marriage (perhaps) investment comes with three years of follow-up, replacement/repair of the devices.

Via Rachel Abucasis, AuD. (a.k.a. Dr. Rachel) we left with complete detailed instructions on hearing aid maintenance and a six-month follow-up appointment.

Pacific Hearing & Balance Center, Inc. is the epitome of professionalism, patient care.

If you must go, parking in the building is $20-$30 dollars. So, NEVER schedule an appointment on Brentwood's Thursday/Friday street sweeping days!

Coming in for a reoccurrence of tinnitus, Dr. Arevalo patiently listened to all my descriptions of symptoms, then conducted a battery of hearing tests to determine if any frequencies were below optimum. Afterwards, we discussed possible ways to improve my experience, including breathing and mindfulness techniques. As my tinnitus was not severe and seemed to be improving over time, we eliminated use of some devices while reserving the option of hearing aids to boost misusing frequencies. All in all, I'm extremely impressed with Jesse Arevalo's skill and empathy. Also the office staff and setting are bright and professional.

Super friendly, efficient, and thorough. Made me feel welcome and explained every beat of the testing.

Shelia Shalom AuD was wonderful. She saw my husband and realized he needed additional help. She acted quickly and arranged for treatment in the same day.
She followed up to check on him. We were very happy with my husbands care.

It's challenging dealing with tinnitus, but I appreciate the a great service I've received from the staff, Dr. Greg and Dr. Sheila. Dr. Sheila Shalom has been my audiologist for three years. She is knowledgeable, understanding, easy to reach and compassionate. Her expertise has been invaluable!

I was referred to Pacific Hearing for sudden persistent tinnitus and was very fortunate to have Lajayah Medina, AuD Resident conduct hearing assessments revealing a high frequency hearing loss as (likely) contributory factor causing my tinnitus onset. Ms. Medina provided exceptional professional care performing several diagnostic audiometry sessions. She is knowledgable, experienced, with remarkable interpersonal skill alleviating my tinnitus induced anxiety by providing calming and reassuring explanation of potential causes and most importantly, suggested effective stress reducing and anxiety management techniques. Hearing loss and tinnitus are significant life altering afflictions; having attentive and reassuring professional care as I received from Ms. Medina has helped me understand, accept, and accommodate my tinnitus and demonstratively reduce it's disruptive impact upon life quality. I highly recommend and endorse Ms. Medina for professional audiology care.

Thank you for the detailed testing experience and care to restore hearing in my left ear. I appreciated this appointment and the immediate communication with my ENT Dr. I am very grateful for the results.

This is the office you want to be at for all hearing and audiology related services. You cannot go wrong with any practitioner you see here. If you are looking for quality of service and pinnacle of professionalism and expertise then this is where you want to be. The office looks modern and yet every Doctor you meet with is warm and welcoming. You get what you pay for when it comes to hearing aids and the audiologists here only fit the best, I am particularly happy with how incredible the sound is in the Widex Hearing aids and would recommend anyone to come see anyone at Pacific Hearing!

I live in Africa, more specifically in the Sahel region, in one of the poorest countries of the world. So having a hearing problem was really a big problem, since there is no local access to modern technology and medical care. I was then a bit skeptical when I visited Dr. Rachel Abucassis at the Pacific Hearing Clinic at the end of 2022, wondering how she could help me from afar. Well, it has been over a year now and I couldn't be more satisfied and reassured with her expertise and the clinic's service. Not only she was able to fit me for my first appointment during the week of X-tmas and New Year's of 2022 but she made me walk out of there with a pair of new hearing aids and with a more positive attitude towards life. Yes, the new Widex Hearing Aids device is expensive but it totally worths it, because it has been a game changer for me, both socially and professionally. I don't miss the meaning of meetings and gatherings anymore and therefore I do not feel isolated and confuse anymore. A couple of months ago, after the charger of my hearing aids device broke, they were able to send me a new one completely free of charge. Any problems that I have, any guidance and adjustments that I need they are there for me and they have been able to provide an excellent service from afar. But what I like the most is the human dimension of their service, the genuine caring and attention that I get from all of them - recently, when Dr Rachel was in a maternity leave, Dr. Greg stepped in and helped me out. So I couldn't recommend the Pacific hearing Clinic more! Thank you Dr Rachel, thanks Dr. Greg and thanks Pacific Hearing Aids Clinic!! Ellen Barros

I went today with my mom to see Lajayah Medina at the center. I was so impressed by the extensive testing and care given to my mother. Very clean and organized front desk

*** I have suffered from tinnitus for decades. ***

Yet in recent years, the ringing has seemed louder.
So my doc told me to check here for a hearing loss.

Staff is polite and saw me just 5 mins after check-in.
My hearing test revealed that I'm both blessed and
cursed bc the ringing frequency in my ears is same
as most women's voices. Therefore the next time a
woman tells me that I am ignoring her, I can simply
say "naw baby, I just got a hearing impairment that
prevents me from listening to your bullsh!t". (lmao)

*** I see no reason to correct this condition. jk ***

Very competent service. Very good experience getting my hearing aids..

AuD. Jake Hohsfield was incredibly compassionate and supportive. I have suffered from lifetime hearing loss and this was the best experience I've ever had getting hearing aids. I highly recommend him!

Very good customer service. Dr. Frazier was very thorough during the hearing tests and answered all my questions. He provided detailed information about the hearing aid options. Very personable.

Very knowledgeable audiologists, competent friendly staff. As others have mentioned the area can be a parking challenge.

Efficient, very professional, responds fully not pulling any punches when it comes to concerns about hearing issues, organized office staff. Highly recommend.